Telephone Triage Services

Hospice On Call provides highly trained professional phone assistance for your patients and their families. When your patients call you for help, a smooth, seamless transition directly to Hospice On Call triage services handles needs expertly and efficiently.

Hospice on Call provides:

Experienced staff ensuring that your patients calls are answered quickly and professionally.
Excellent quality service and the care and comfort your patients and their loved ones would expect.
Assessment based on your own hospice guidelines to determine when a visit to the home is necessary, and the expertise to manage those decisions.

Compassionate guidance, comfort and education for patients and family members when they need it the most.
Liaison among families, pharmacies and DME companies
Individualized triage services tailored to meet your specific needs for patients and their families.

TELEPHONE TRIAGE FOR HOSPICE

Hospice On Call provides a multi-faceted service including coverage during business hours for meetings or emergencies, pro-active…

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TELEPHONE TRIAGE FOR HOME CARE

Hospice On Call is prepared to serve your home health patients. We can place prescription refill orders, process durable…

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TELEPHONE TRIAGE FOR PALLIATIVE CARE

Some hospice programs provide life-prolonging treatments, and some palliative care programs specialize in end-of-life care…

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MEDICAL GROUP ANSWERING SERVICES

Hospice On Call works with several medical groups providing phone coverage when offices are closed. We can take messages…

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PRO-ACTIVE CALL IN PROGRAM

Our program consists of seven calls to patients during their first 30 days of service. Caregivers are asked about the condition of the patient…

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