TELEPHONE TRIAGE SERVICES

Hospice On Call provides highly trained professional phone assistance for your patients and their families. When your patients call you for help, a smooth, seamless transition directly to Hospice On Call triage services handles needs expertly and efficiently.

Hospice on Call provides:

  • Experienced staff ensuring that your patients calls are answered quickly and professionally.
  • Excellent quality service and the care and comfort your patients and their loved ones would expect.
  • Assessment based on your own hospice guidelines to determine when a visit to the home is necessary, and the expertise to manage those decisions.
  • Compassionate guidance, comfort and education for patients and family members when they need it the most.
  • Liaison among families, pharmacies and DME companies
  • Individualized triage services tailored to meet your specific needs for patients and their families.
Telephone Triage for Hospice
TELEPHONE TRIAGE FOR HOSPICE

Hospice On Call provides a multi-faceted service including coverage during business hours for meetings or emergencies, pro-active…

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Telephone Triage for Home Care
TELEPHONE TRIAGE FOR HOME CARE

Hospice On Call is prepared to serve your home health patients. We can place prescription refill orders, process durable…

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Telephone Triage for Palliative Care
TELEPHONE TRIAGE FOR PALLIATIVE CARE

Some hospice programs provide life-prolonging treatments, and some palliative care programs specialize in end-of-life care…

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Answering Services for Medical Groups
MEDICAL GROUP ANSWERING SERVICES 

Hospice On Call works with several medical groups providing phone coverage when offices are closed. We can take messages…

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